Provide your passport to ensure your details are up to date in our records.

Submit a request to change your residential address. You will need to provide proof of your new address such as BELCO bill or Lease/Rental agreement.

Change your name on your accounts. You will need to upload a copy of your Marriage Certificate, Deed Poll Certificate or Divorce Decree to evidence your new name.

If you have been contacted by us to provide updated information and/or documentation or your account is currently blocked, or you would like to reactivate a dormant account you can do that here. You will need your passport, proof of address and you may need evidence of your source of wealth.

If you already have an account but do not have a debit card you can request one here.

If you already have an account but would like to add another person to it to make it a joint account you can do that here.

If you already have a joint account but one person would like to be removed you can do that here.

Close one or more of your accounts.

All accounts must be held in the same names. If you wish to close an account with more than 2 people please visit the branch

If you would like to request that the ATM withdrawal limit for your debit card is increased you can do that here.